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Swiss Medical Network offers patients through GENOLIER PATIENT SERVICES a specialised team that exclusively deals with international patients.
Our team is here to aid you with visa, and administrative questions before your stay, second opinions or rehabilitation after your surgery.
By your side throughout your medical journey.
Genolier Patient Services offers patients an experienced, multilingual team of medical coordinators who speak French, German, English, Russian, Arabic, and Chinese. This dedicated team enhances the patient's journey and provides comprehensive care, including:
Our clinics are located near the two main airports of Switzerland: Zurich and Geneva. Our clinics Privatklinik Bethanien and Privatklinik Lindberg are close to Zurich airport, where our clinics Clinique de Genolier, Clinique de Montchoisi, Clinique Nescens and Clinique Générale-Beaulieu can be easily reached from Geneva. Clinica Sant'Anna can be reached from the airports in Milan, and Zurich.
Feel free to contact us if you need more information about:
We know that every treatment is as individual as you are. But to give you a better understanding about the upcoming medical journey, we have illustrated the basic steps.
We kindly request that you send us your medical file, which will be forwarded to your assigned medical coordinator in complete confidentiality.
It is recommended that you send us a file that is as complete as possible so that we can suggest the most appropriate programme of treatment to you.
The information that we require includes the following:
or any other information that you consider useful.
We will confirm receipt once we have received your request safely and will then get back in touch to find out the details of the additional services you require: the type of room, the number of people accompanying you, interpreting services, etc.
Once we are made aware of your needs, your coordinator will send you a personalised offer for your care, based on the doctor’s recommendations.
Your coordinator will remain at your disposal to help you with the administrative requirements: your visa application, the transfer from the airport and interpreting services in particular.
When you confirm your stay, we ask that you pay a deposit corresponding to the amount shown on your quotation. Your arrival can thus be planned in the best conditions.
At the end of your stay, we will refund the remaining amount of this deposit to you.
If you wish, we can organise your transport in a limousine or, if necessary, by medical transport. A member of our team will welcome you to the hospital and accompany you to your room.
Your medical coordinator will be your first point of contact throughout your stay. If you have any questions of a medical nature, your medical coordinator will direct you to your medical consultant, who will be available to reply to you at all times.
At your convenience, your coordinator will be available to organise transport for you, a spa day, a tourist break in the local region or in one of the prestigious hotels of our partner hospitality group Michel Reybier Hospitality Group.
Your medical coordinator and all our staff will ensure that you will receive the best treatment and feel as much at home as possible.
Once your programme of treatment has been completed, your coordinator will ensure that you receive your medical report and will organise your follow-up appointment.
Following your departure, your coordinator will remain at your disposal for any questions.
