Additional services

Find out about the additional services available at Privatklinik Bethanien for those with supplementary insurance and self-pay patients.

Hospital services
Guest Relations
Hospitality
Gastronomy
Maternity Ward
Contact

Hospital services

Private

  • Freely selectable affiliated doctors per specialty
  • Experienced specialist in anaesthesiology
  • Surgery and continuous post-operative care by the attending specialist personally
  • Attending physicians are contacted via the clinic
  • In the absence of the attending specialist, deputisation by colleagues (specialist from the same field) is ensured.
  • Daily ward rounds by the attending specialist with nursing staff present (incl. discharge rounds)
  • Priority access to the desired medical services
  • Preliminary clarification with the insurance company
  • Free limousine service in the region (up to a distance of 40 kilometres, subject to availability)
  • Welcome gift
  • Luggage service
  • Separate quiet waiting area
  • Specific room requests are taken into account (if possible)
  • Patients can help determine the daily schedule if possible
  • Patients have a say in the date and time of operations, if possible in consultation with the doctor.
  • Operations can also take place at weekends if necessary.
  • Assistance/coordination with further treatments (e.g. rehab, if desired/necessary) organised by case management.
  • Physiotherapy and other therapeutic treatments 7 days/week
  • Visiting hours from 09:00 to 21:00
  • 24/7 medical care
  • Care by qualified nursing staff
  • Patients have a permanent reference person in the nursing team
  • Individual care and support based on personal needs
  • Higher staffing ratio
  • Even paramedical therapies are only carried out by specialists
  • Information for patients and their relatives is available in several languages.
  • Continuous information on further treatment and stay
  • Individual instructions on what to do after discharge in accordance with the discharge plan of the attending physician, including contact numbers of the clinic.
  • Individual list for medication at home
  • Possibility of attending specialist lectures at the clinic
  • On request, fitness advice and training tips from in-house physiotherapists
  • On request, free nutritional/dietary advice from internal, trained staff member
  • Physiotherapy, lymphatic drainage, massage or complementary medicine (according to necessity and medical prescription)

Semi-private

  • Freely selectable affiliated doctors per specialty
  • Experienced specialist in anaesthesiology
  • Surgery and continuous post-operative care by the attending specialist personally
  • Attending physicians are contacted via the clinic
  • In the absence of the attending specialist, deputisation by colleagues (specialist from the same field) is ensured.
  • Daily ward rounds by the attending specialist with nursing staff present (incl. discharge rounds)
  • Priority access to the desired medical services
  • Preliminary clarification with the insurance company
  • Limousine service in the region (up to a distance of 40 kilometres, at an extra charge and subject to availability)
  • Luggage service
  • Personal patient escort to the room
  • Patients can help determine the daily schedule if possible
  • Patients can help to determine the date and time of the operation, if possible and in consultation with the doctor.
  • Operations can also take place at weekends if necessary.
  • Assistance/coordination with further treatments (e.g. rehab, if desired/necessary) organised by case management.
  • Physiotherapy and other therapeutic treatments 7 days/week
  • Visiting hours from 09:00 to 21:00
  • 24/7 medical care
  • Care by qualified nursing staff
  • Patients have a permanent reference person in the nursing team
  • Individual care and support geared to personal needs
  • Even paramedical therapies are only carried out by specialists 
  • Information for patients and their relatives is available in several languages.
  • Continuous information on further treatment and stay
  • Individual instructions on what to do after discharge in accordance with the discharge plan of the attending physician, including contact numbers of the clinic
  • Individual list for medication at home
  • Possibility to attend lectures at the clinic
  • On request, fitness advice and training tips from in-house physiotherapists
  • Free nutritional/dietary advice from in-house trained staff on request
  • Physiotherapy, lymphatic drainage, massage or complementary medical services (according to need and medical prescription)

Guest Relations

Private

  • Bar / Bistro
  • Le Shop in the clinic and shopping facilities nearby
  • Park with seating
  • Chargeable parking spaces for patients in the clinic's own underground car park
  • Free WLAN in the entire clinic
  • Terrace
  • Radiological institute and specialist medical practices directly in the building
  • On request, assistance in organising overnight stays for family members in nearby hotels at preferential rates
  • Guest relations manager
  • A chaplain is available if required
  • Selection of high quality cosmetics (Nescens) for purchase
  • Church service every Sunday
  • Free daily newspaper for breakfast (NZZ, Tagesanzeiger and 20 Minuten)
  • Free limousine service in the region (subject to availability)
  • Organisation of taxi/mail and courier services
  • Mail service (acceptance and dispatch)
  • Tablet on loan
  • Daily and on request change of towels
  • Organisation of appointments with external beautician & podiatrist
  • Organisation of appointments with external hairdresser
  • Overnight accommodation for relatives (special rate)
  • Laundry/ironing service (excl. dry cleaning)
  • Additional newspaper offer in the Le Shop (magazines/newspapers, in several languages)

Semi-private

  • Bar / Bistro
  • Le Shop in the clinic and shopping facilities nearby
  • Park with seating
  • Chargeable parking spaces for patients in the clinic's own underground car park
  • Free WLAN in the entire clinic
  • Terrace
  • Radiological institute and specialist medical practices directly in the building
  • On request, assistance in organising overnight stays for family members in nearby hotels at preferential rates
  • Guest relations manager
  • A chaplain is available if required
  • Selection of high quality cosmetics (Nescens) for purchase
  • Church service every Sunday
  • Free daily newspaper for breakfast (NZZ, Tagesanzeiger and 20 Minuten)
  • Limousine service in the region (at extra charge and subject to availability)
  • Organisation of taxi/mail and courier services
  • Mail service (acceptance and dispatch)
  • Tablet on loan
  • Daily and on request change of towels
  • Organisation of appointments with external beautician & podiatrist
  • Organisation of appointments with external hairdresser
  • Overnight accommodation for relatives (special rate)
  • Laundry/ironing service (expenses will be charged)
  • Additional newspaper offer in the Le Shop (magazines/newspapers, in several languages)

Hospitality

Private

  • Single room with bathroom
  • Suites (at a special rate)
  • Seminar and meeting rooms
  • Single rooms with more than 16m2 (subject to availability)
  • Bed extension (if required)
  • Balcony (preference on allocation & subject to availability)
  • TV with national and international TV programmes and radio
  • Individually controllable light directly from the bed
  • Telephone at bedside
  • Dining table
  • Chargers for various smartphones and tablets can be provided free of charge.
  • Pillow and duvet and other bedding
  • Writing set
  • Safe in the room
  • Bathrobe and slippers
  • Shoehorn & laundry bag
  • Additional shelves and storage space
  • Extra bed in the room (special rate)
  • Toiletries (shower gel, shampoo & body lotion)
  • Shaving foam, toothbrush/paste, hairbrush, nail set, sewing kit provided on request
  • Hair dryer in the bathroom

Semi-private

  • Twin room with bathroom
  • Suites (for an extra charge)
  • Seminar and meeting rooms
  • Twin rooms with more than 25m2 (subject to availability)
  • Bed extension (if required)
  • Balcony (subject to availability)
  • Television with national and international TV programmes and radio as well as disposable headphones
  • Individually controllable light directly from the bed
  • Telephone at bedside
  • Dining table
  • Chargers for various smartphones and tablets can be provided free of charge.
  • Pillow and duvet and other bedding
  • Writing set
  • Safe in the room
  • Slippers
  • Shoehorn & laundry bag
  • Additional shelves and storage space
  • Toiletries (shower gel, shampoo & body lotion)
  • Shaving foam, toothbrush/paste, hairbrush, nail set, sewing kit provided on request
  • Hair dryer in the bathroom

Gastronomy

Private

  • Accessibility of the suite service (09:30 a.m. to 19:00 p.m.)
  • Extended breakfast offer (breakfast menu)
  • 2 selectable breakfast times (between 07:30 and 08:45 a.m.)
  • 2 selectable lunch times (between 11:30 and 12:15 a.m.)
  • 2 selectable dinner times (between 17:30 and 18:15 p.m.)
  • Large wine list
  • One meal for visitors free of charge per stay
  • Patients can additionally choose from the bistro menu free of charge.
  • Free standard drinks in room (water, tea, coffee)
  • Vegetarian/vegan, diet menus, choice of components in case of intolerance or according to preferences, religious diets
  • Flexible dining options depending on state of health (room, bistro or in summer on the terrace in fine weather)

Semi-private

  • Breakfast offer can be extended for a fee
  • Breakfast time from 07:30 a.m.
  • Lunch time from 11:30 a.m.
  • Dinner time from 17:30 p.m.
  • Large wine list
  • Free standard drinks in room (water, tea, coffee)
  • Vegetarian/vegan, diet menus, choice of components in case of intolerance or according to preferences, religious diets
  • Flexible dining options depending on state of health (room, bistro or in summer on the terrace in fine weather)

Maternity ward

Private

  • Single room with bathroom
  • Family room with kitchen, fridge, drinks, fruits, balcony and play corner.
  • Provision of baby linen throughout the stay
  • Baby care set
  • Extra bed for companion
  • Photo shooting (baby gallery on the website)
  • Free parking ticket (3x 24h)
  • One free meal for the accompanying person per stay
  • One cupli meal
  • Maxi-Cosi blanket
  • Free tea/coffee/water (excl. for visitors/accompanying persons)
  • Ayurvedic treatment in the complementary medicine practice JIVITA (45 minutes)

Semi-private

  • Single room with bathroom
  • Family room with kitchen, fridge, drinks, fruits, balcony and play corner.
  • Provision of baby linen throughout the stay
  • Baby care set
  • Extra bed for companion (extra charge)
  • Photo shooting (baby gallery on the website)
  • Free parking ticket (24h)
  • Positioning baby pillow
  • Gift basket
  • Free tea/coffee/water (excl. for visitors/accompanying persons)
  • Ayurvedic treatment in the complementary medicine practice JIVITA (30 minutes)

Case Management

Do you have questions about your stay at the Privatklinik Bethanien?

Contact our Case Management

GENOLIER PATIENT SERVICES for international patients

More than 25 years of experience in supporting and caring for foreign patients

Find out more about our specific offer for international patients and request your personalised programme today.

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