Additional services

The basic standard of the Clinica Sant'Anna also guarantees the highest level of comfort and care during your stay. Patients with supplementary insurance benefit from additional and attractive services at our clinic. Depending on your insurance class, you can expect a full range of services.

Hospital services
Guest relations
Hospitality
Gastronomy
Maternity ward

Hospital services

Private or self-paying

  • Quick admission
  • Personalised and holistic approach to nursing care
  • Care provided by a qualified nurse or an UAS nurse
  • (Wide) choice of medication
  • Choice of a facility that meets EAE standards (Efficacy, appropriateness and cost-effectiveness)
  • Access to dietary advice (outside KVG)
  • Up to two physiotherapy sessions per day
  • Priority access service (ticketing system)
  • Increased supervision by head of department
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Semi-private

  • Quick admission
  • Personalised and holistic approach to nursing care
  • Care provided by a qualified nurse or an UAS nurse 
  • (Wide) choice of medication
  • Choice of a facility that meets EAE standards (Efficacy, appropriateness and cost-effectiveness)
  • Access to dietary advice (outside KVG)
  • Up to two physiotherapy sessions per day
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General insurance

  • Quick admission
  • Personalised and holistic approach to nursing care
  • Care provided by a qualified nurse or an UAS nurse 
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Guest relations

Private or self-paying

  • Parking availability
  • The facility has a green space reserved for patients for walks
  • Timetable (according to internal schedule)
  • Personalised customer service
  • Organisation and coordination of any home care
  • Personalised care service in the room and at discharge
  • Laundry/ironing service (for a fee)
  • Taxi service with customer discount (free ride)
  • Free parking 
  • Luggage service 
  • Welcome gift
  • Ergonomic advice on home design
  • Late checkout
  • Free limousine service in the area or taxi service (return)
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Semi-private

  • Parking availability
  • The facility has a green space reserved for patients for walks
  • Timetable (according to internal schedule)
  • Personalised customer service
  • Organisation and coordination of any home care
  • Personalised care service in the room and at discharge
  • Laundry/ironing service (for a fee)
  • Ergonomic advice on home design
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General insurance

  • Parking availability
  • The facility has a green space reserved for patients for walks
  • Timetable (according to internal schedule)
  • Ergonomic advice on home design (on request) 
  • Laundry/ironing service (for a fee)
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Hospitality

Private or self-paying

  • Single room with shower and toilet
  • Upgrade possible (for a fee)
  • Modern, adjustable bed
  • Landline or cordless telephone (call not included)
  • free TV and radio in the room
  • free WLAN
  • Safe for valuables available
  • TV and radio (wide choice of channels/languages)
  • Free press (paper or digital)
  • Bathrobe and slippers
  • Room with an open view
  • Single room over 20m2
  • List of pillows to choose from
  • Loan of a tablet (Ipad or similar)
  • Minibar in room available
  • Coffee/tea machine available in room
  • Complimentary coffee/tea
  • Cosmetic items available 
  • Shower/bath/shampoo products
  • Extra bed in room available
  • Balcony available
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Semi-private

  • Single room with shower and toilet
  • Upgrade possible (for a fee)
  • Modern, adjustable bed
  • Landline or cordless telephone (call not included)
  • free TV and radio in the room
  • free WLAN
  • Safe for valuables available
  • TV and radio (wide choice of channels/languages)
  • Free printing (paper or digital) on request
  • Bathrobe and slippers
  • Room with an open view
  • Double room over 20m2
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General insurance

  • Upgrades possible (extra charge)
  • Modern, adjustable bed
  • Landline or cordless telephone (call not included)
  • free TV and radio in the room
  • free WLAN
  • Safe for valuables available
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Gastronomy

Private or self-paying

  • High-standard meals (breakfast/midday/evening)
  • Snacks
  • Patient wine list (if authorised by the doctor)
  • Choice of meal times (e.g. between 11:00 and 13:00)
  • Free standard mineral water in the room
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Semi-private

  • High-standard meals (breakfast/midday/evening)
  • Snacks
  • Free standard mineral water in the room
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General insurance

  • High-standard meals (breakfast/midday/evening)
  • Snacks
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Maternity ward

Private or self-paying

  • Baby care set
  • Announcement in the Civil Registry
  • Free birth announcement in the local newspaper
  • Free supply of baby nappies during stay
  • Post-natal course for parents/children (extra charge)
  • Photo-shooting (extra charge), free of charge for Suite
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Semi-private

  • Baby care set
  • Announcement in the Civil Registry
  • Free birth announcement in the local newspaper
  • Free supply of baby nappies during stay
  • Post-natal course for parents/children (extra charge)
  • Photo-shooting (extra charge)
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General insurance

  • Baby care set
  • Announcement in the Civil Registry
  • Free birth announcement in the local newspaper
  • Free supply of baby nappies during stay
  • Post-natal course for parents/children (extra charge)
  • Photo-shooting (extra charge)
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GENOLIER PATIENT SERVICES for international patients

More than 25 years of experience in supporting and caring for foreign patients

Find out more about our specific offer for international patients and request your personalised programme today.

Our team is proud to offer services in multiple languages to meet the diverse needs of our international clientele.

Français | English | Deutsch | Русский | Italiano | 中文

Click here for more information