Swiss patients

The Clinique Générale-Beaulieu ensures that all people insured in Switzerland are covered.

Stay at the Clinic

Reservation

As soon as your hospitalisation is decided with your doctor, they contact our reservation service to schedule your operation. You will then receive various documents by post to complete your file:

  • A summons indicating the date and time of your appointment with the anaesthetist and/or your admission to the clinic, as well as the steps to be taken (insurance to be contacted concerning the coverage of your operation, identification to be presented on the day of your admission, etc.),
  • Online anaesthesia form is to be completed and brought to your appointment with the anaesthetist.
    NOTE: Complete the online anaesthesia form no later than one week before your admission and make sure you complete the form in one go.
  • Practical information for your hospitalisation.

Admission

On the day of your hospitalisation, present yourself at the clinic's main reception with the requested documents.

Personal documents:

  • Your insurance card.
  • Your identity document (passport, identity card, family record book or residence permit for foreigners living or insured in Switzerland).

Medical documents:

  • The anaesthesia questionnaire
  • The admission questionnaire
  • Medical documents likely to facilitate your treatment.

Personal medication:

  • The medicines you regularly take in their original packaging (a week book will not be accepted) and the prescription for them. You should ensure that you have sufficient quantities for your entire stay.
  • Remember to bring with you a toiletries kit, a dressing gown, your glasses or your hearing and/or dental prostheses. We provide our patients with a bathrobe, slippers, linen and toiletries.

Discharge

Your discharge is arranged in consultation with your doctor. Your nurse will give you a signed discharge form.

Please report to the main reception desk to complete your stay at the clinic.

Billing

Within three weeks of your discharge, our billing department will draw up a statement of the services provided. The invoice is then sent to the insurance company, or to the patient, who can then request reimbursement from their own company.

Billing service:

 +41 22 839 56 20

In the event of difficulties in obtaining reimbursement for services paid, our debtor service is available to find the best solution or propose an arrangement.

+41 22 839 56 69

Inpatient and outpatient rates

Clinique Générale-Beaulieu applies two types of rates: inpatient and outpatient.

The inpatient rates apply to stays of one night or more. They cover medical treatment as well as hotel services and are based on the practice in force among private clinics in Geneva. As the invoices are paid directly by the insurance companies with which it has signed an agreement, the clinic is able to apply a preferential rate.

Meal times

  • Breakfast from 07:30
  • Lunch from 11:30
  • Tea from 15:00
  • Dinner from 18:00

Outpatient stay

Reservation

As soon as your doctor has decided to admit you to the hospital, they will contact our booking department to schedule your operation. You will then receive various documents by post to complete your file:

  • A summons indicating the date and time of your appointment with the anaesthetist and/or your admission to the clinic, as well as the steps to be taken (insurance to be contacted concerning the coverage of your operation, identification to be presented on the day of your admission, etc.),
  • An anaesthesia questionnaire is to be completed and brought to your appointment with the anaesthetist.
    NOTE: Complete the online anaesthesia form no later than one week before your admission and make sure you complete the form in one go.
    Online anaesthesia form.
  • Practical information for your hospitalisation.

Admission

On the day of your hospitalisation, present yourself at the clinic's main reception with the requested documents.

Personal documents:

  • Your insurance card.
  • Your identity document (passport, identity card, family record book or residence permit for foreigners living or insured in Switzerland).

Medical documents:

  • The anaesthesia questionnaire
  • The admission questionnaire

After your operation, you will be served a snack in the Outpatient Unit just before you leave.

Discharge

Your discharge will be arranged in consultation with your doctor. Your nurse will give you a signed discharge note.
You must be accompanied home by a responsible person and must not be left alone for the next 24 hours.

The invoice will be sent electronically to your insurance company. If you would like a copy please contact the billing department:


+41 22 839 56 20

If you have to stay overnight, your hospital bill will be drawn up according to the private rate and will be charged to you if you do not have supplementary hospital insurance.

Opening and visiting hours

Main reception

Our main reception is open 24 hours a day, every day of the year

+41 22 839 55 55

info@beaulieu.ch

Visiting hours

Visits are permitted daily from 14:00 to 19:00.

Visits are only allowed if there are no symptoms.

Café Brasserie Beau-Soleil

The Brasserie welcomes you on weekdays for a good breakfast, a meal or a balanced snack.

+41 22 839 59 95

cafe@beaulieu.ch

Book online

GENOLIER PATIENT SERVICES for international patients

More than 25 years of experience in supporting and caring for foreign patients

Find out more about our specific offer for international patients and request your personalised programme today.

Our team is proud to offer services in multiple languages to meet the diverse needs of our international clientele.

Français | English | Deutsch | Русский | Italiano | 中文

Access

By car

Parking spaces are available for visitors in the clinic's underground car park. Blue zone parking spaces are also available.

By public transport

Bus line 11, stop Clinique Générale.
Bus line 3, stop Crêts-de-Champel (Terminus).
Bus line 8, stop Louis Aubert, route de Florissant.

Taxis are in front of the clinic.

Location